{"status":"success","result":{"data":[{"id":"7uMYye","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Davina Cloke","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjW7RxTdZ-4P3AuXv1zk9WYTnNj05TolaQZxZkUNKTbS-h8pa1F-=s40-c-rp-mo-ba4-br100","rating":5,"text":"We've had Roast & Ground as our office coffee supplier since 2013 and they have always delivered great service. The Rex Royal machines they supply are very good quality, and provide a lovely bean to cup coffee. Both staff and clients enjoy the variety of drinks the machine makes. The head office staff and the engineers are always happy to help and continue to provide first class customer service.","text_html":"We've had Roast & Ground as our office coffee supplier since 2013 and they have always delivered great service. The Rex Royal machines they supply are very good quality, and provide a lovely bean to cup coffee. Both staff and clients enjoy the variety of drinks the machine makes. The head office staff and the engineers are always happy to help and continue to provide first class customer service.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPbGJxX1JnEAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICOlbq_Rg%7CCgsI7c6nlQYQyPPdFw%7C","title":null,"language":null,"published_at":1680878629,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Thank you for being a customer for such a long time! Nearly a decade. Lovely to have your feedback.","date":1680825600,"name":null,"logo_url":null}},{"id":"7uMYxA","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Vivian Cavicchioli","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKB-2YBb9b3xm9M-K_epk2LAhayYroKThvrAgJayTKe=s40-c-rp-mo-br100","rating":5,"text":"I have been very impressed with the excellent service provided by R&G. Everyone is polite and helpful when advising on coffee machines and beans. I have tasted many different coffee brands but their ones are second to none. I love how smooth their coffee is and will certainly keep ordering from them. Delivery is very fast, too. Well done!","text_html":"I have been very impressed with the excellent service provided by R&G. Everyone is polite and helpful when advising on coffee machines and beans. I have tasted many different coffee brands but their ones are second to none. I love how smooth their coffee is and will certainly keep ordering from them. Delivery is very fast, too. Well done!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhemNTMzFRRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICazcS31QE%7CCgwIxuq0iAYQ0P70xAI%7C","title":null,"language":null,"published_at":1639135147,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Lovely to hear this Vivian, so pleased you are happy with our service and love our coffee. Thank you for your feedback.","date":1639094400,"name":null,"logo_url":null}},{"id":"7uMYz4","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Bee Bop","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/AD_cMMTt8DB7gnrn0zgGsB1tPeqkRBp_uKzaRCadzSezDH1W89s=s40-c-rp-mo-br100","rating":5,"text":"Roast & Ground have provided nothing but the highest standard of service for our company. They are extremely accommodating to our very specific needs and no request is too much of an ask. If we ever experience any breakdown's or faults with our machines, an engineer is usually on site the same day to resolve the issue. The coffee beans\/blends are very popular with our staff and gives you a real \"pick me up\" - which is what we all need first thing in the morning! Overall a 5* review is deserved.","text_html":"Roast & Ground have provided nothing but the highest standard of service for our company. They are extremely accommodating to our very specific needs and no request is too much of an ask. If we ever experience any breakdown's or faults with our machines, an engineer is usually on site the same day to resolve the issue. The coffee beans\/blends are very popular with our staff and gives you a real \"pick me up\" - which is what we all need first thing in the morning! Overall a 5* review is deserved.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4bU9ManZBRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIC8mOLjvAE%7CCgwItr7M9wUQ6PrSvgM%7C","title":null,"language":null,"published_at":1598115698,"images":null,"is_pinned":false,"highlights":[],"response":null},{"id":"30a4c02d-bf78-472d-ab0f-5639b2ab3fb6","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Emma Coleman","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVl1Mqz24xT_udjKb4_rlIyz-mZe_BxHfTQtHZ5iFMhhHbmxVo=s120-c-rp-mo-br100","rating":5,"text":"R&G is a great company! The coffee is great, but their customer service is seriously the best I\u2019ve ever experienced. Every time I\u2019ve reached out, Cat and the team have been so supportive, friendly, and genuinely helpful - it never feels like you\u2019re just another order to them.\n\nTheir communication is always clear and quick, and I appreciate how reliable deliveries are. My order shows up right on time, every time, which makes life so much easier. It\u2019s great knowing you can count on them for good coffee but also a stress-free experience (extremely valuable in my work!).\n\nThey really go the extra mile to make sure you\u2019re happy, and it shows. I can\u2019t recommend them enough.","text_html":"R&G is a great company! The coffee is great, but their customer service is seriously the best I\u2019ve ever experienced. Every time I\u2019ve reached out, Cat and the team have been so supportive, friendly, and genuinely helpful - it never feels like you\u2019re just another order to them.<br><br>Their communication is always clear and quick, and I appreciate how reliable deliveries are. My order shows up right on time, every time, which makes life so much easier. It\u2019s great knowing you can count on them for good coffee but also a stress-free experience (extremely valuable in my work!).<br><br>They really go the extra mile to make sure you\u2019re happy, and it shows. I can\u2019t recommend them enough.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaUGRGVmFXVXg0V0U1NmJsaDFiVk4zT0dFd1ZHYxAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CAIQACodChtycF9oOlZPdFVaWUx4WE56blh1bVN3OGEwVGc%7C%7C","title":null,"language":null,"published_at":1759229129,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Hi Emma, thank you so much for such an incredible review! It truly means a lot to us.\n\nWe\u2019re absolutely delighted to hear how happy you\u2019ve been not only with the coffee, but with the service too. The whole team genuinely care about making every experience a positive one, so your kind words will make their day.\n\nThank you again for your recommendation and for being such a valued part of the R&G community!\u2615","date":1770768000,"name":null,"logo_url":null}},{"id":"e82c8daf-13eb-425c-baac-7331b942110c","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Natalie Fernandez","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJvI3BatN2Yz5ac0QMysKzzuDh4SfFlunB0BeaGP0aoqY5qRw=s120-c-rp-mo-br100","rating":5,"text":"Every single interaction with the Roast & Ground team (office based or Engineers) is a pleasant one! They are so quick to respond, and so knowledgable and helpful! For the past 5 years, across two sites, I have never ever had a complaint of issue. Excellent all round service!","text_html":"Every single interaction with the Roast & Ground team (office based or Engineers) is a pleasant one! They are so quick to respond, and so knowledgable and helpful! For the past 5 years, across two sites, I have never ever had a complaint of issue. Excellent all round service!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvbHZ6elN3EAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgMDolvzzSw%7C%7C","title":null,"language":null,"published_at":1760013842,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Hi Natalie - thank you so much for your review. We will pass your feedback onto our team!","date":1761782400,"name":null,"logo_url":null}},{"id":"9abd2172-8509-4407-910c-683e4b7d3d7b","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Charlene Ramsamy","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKPrqOTJ8PF5ku9LtViFShrjVKF__UDa8QZ_G3VYWdITW3wQg=s120-c-rp-mo-br100","rating":5,"text":"Great team to work with! Outstanding customer service! Coffee is amazing","text_html":"Great team to work with! Outstanding customer service! Coffee is amazing","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCVE5rSTNaVk51VmtVelMxUkdWM1JHTWtVNVFYYxAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CAIQACodChtycF9oOjBTNkI3ZVNuVkUzS1RGV3RGMkU5QXc%7C%7C","title":null,"language":null,"published_at":1768984970,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Hi Charlene, thank you so much for your lovely feedback. The team will be thrilled to hear your kind words, and we\u2019re so happy you\u2019re enjoying the coffee!","date":1770768000,"name":null,"logo_url":null}},{"id":"7uMYyi","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Lesley West","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKlUXX0iKyqj39Ce96Wcw-2pyD4QjUWkJ58h8MZaoUE0ohM3g=s40-c-rp-mo-br100","rating":5,"text":"We use R&G for all our office refreshment needs and they always provide excellent service - prompt, friendly and helpful.","text_html":"We use R&G for all our office refreshment needs and they always provide excellent service - prompt, friendly and helpful.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlOVB2VVpREAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICe9PvUZQ%7CCgwIleHimAYQwL2t-QE%7C","title":null,"language":null,"published_at":1680878629,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Thank you for taking the time to leave feedback for us Lesley, it's lovely to hear and makes a real difference to us all here at R&G HQ.","date":1680825600,"name":null,"logo_url":null}},{"id":"7uMYyW","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Vanessa Churchward-Steel","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/AD_cMMT5IJpnfC293fK_DDBw5wfB9-qMAsNDn3dhVaRclrfg850=s40-c-rp-mo-br100","rating":5,"text":"The team at Roast & Ground are true experts in their field. From machine selection, to coffee choice, to on-going support, they offer a 5* service.","text_html":"The team at Roast & Ground are true experts in their field. From machine selection, to coffee choice, to on-going support, they offer a 5* service.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxNE5maVFREAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIDq4NfiQQ%7CCgwIm8_XhgYQ8LL1mAI%7C","title":null,"language":null,"published_at":1629651698,"images":null,"is_pinned":false,"highlights":[],"response":null},{"id":"a4b413a2-fcc2-446e-a07e-6bdf76a2cdfd","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Kit Allinson","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI9hL0hUoNPm4nSg3D1gxSnaDz43OISjsJPlsEKXsmjMcN0sw=s120-c-rp-mo-br100","rating":5,"text":"Cat was a last-minute lifesaver with delivery! Great customer service for great coffee :)","text_html":"Cat was a last-minute lifesaver with delivery! Great customer service for great coffee :)","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsNjZ2cGlRRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICl66vpiQE%7CCgwImMWSqwYQuOLc0wE%7C","title":null,"language":null,"published_at":1701094040,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Hi Kit, thanks so much for the lovely review! - You know where I am if you're dangerously low on coffee :) - Cat ","date":1701129600,"name":null,"logo_url":null}},{"id":"c7766271-6066-459d-8b4f-ee7efd6389d7","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Niki Robinson","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocI1Q1_5qTYp1So-L8xKoiiKq6bKNIB-3ZosUrHxudcS4Zl4sg=s120-c-rp-mo-br100","rating":5,"text":"Cat is a brilliant sales host that listens to the clients needs in a fair and great manner.","text_html":"Cat is a brilliant sales host that listens to the clients needs in a fair and great manner.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqdFpEemZ3EAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICjtZDzfw%7C%7C","title":null,"language":null,"published_at":1713947142,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Thanks Niki, you are too kind :) \n- Cat ","date":1713916800,"name":null,"logo_url":null}},{"id":"7uMYy6","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Tim Taylor","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKGjBM5lxcRAcz7Qt6CtrQ2lGO3hqe1zC6cLVV71Tc4WneRsw=s120-c-rp-mo-br100","rating":5,"text":"Great Customer Service from Cat Seery at the Roast and Ground Team.   Assisted with my enquiry quickly and efficiently.  A very Customer focused individual, Thank You Cat","text_html":"Great Customer Service from Cat Seery at the Roast and Ground Team.   Assisted with my enquiry quickly and efficiently.  A very Customer focused individual, Thank You Cat","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtdG9UZGRBEAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIC-toTddA%7CCgwIyZCPmwYQqJ3OqgI%7C","title":null,"language":null,"published_at":1682195385,"images":["https:\/\/lh5.googleusercontent.com\/p\/AF1QipPkhatRN6_3OlmSPRV02aIU5Lx5eMyfJKcWeI2K=w150-h150-k-no-p"],"is_pinned":false,"highlights":[],"response":{"text":"We agree! Cat is an absolute star and will always go the extra mile to help our customers. Thank you so much for a shout out for her Tim. ","date":1682121600,"name":null,"logo_url":null}},{"id":"7uMYxw","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Emily M","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJR-3X1rzy2EGZhkfqn9NdX-bnzM429pPsFSzYfi4rq=s40-c-rp-mo-br100","rating":5,"text":"I would highly recommend Roast and Ground! They're been amazing from the start of the process to setting up to now. We've had our machine for a year and it's so easy to use and their own coffee has had amazing feedback from all of the office. The whole team are so friendly and helpful also. Thank you!","text_html":"I would highly recommend Roast and Ground! They're been amazing from the start of the process to setting up to now. We've had our machine for a year and it's so easy to use and their own coffee has had amazing feedback from all of the office. The whole team are so friendly and helpful also. Thank you!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2d0s2R1ZnEAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgID6wK6GVg%7CCgwI0f2SigYQkKW8swE%7C","title":null,"language":null,"published_at":1643358003,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Thank you so much for your feedback. It really makes our day :)  From us all here at Roast & Ground.","date":1643328000,"name":null,"logo_url":null}},{"id":"45cc1297-5392-4203-be76-60400f72c872","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Hayley Roberts","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWQeuej938wwHQ1g1BlzWlsbEADvVOWRrMoSg-EcmmRqgtEwGn8=s120-c-rp-mo-br100","rating":5,"text":"Prompt efficient service with great communication and after care.","text_html":"Prompt efficient service with great communication and after care.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN0cWF1UjBnRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICtqauR0gE%7CCgwIu-DlrQYQkJ3RmQM%7C","title":null,"language":null,"published_at":1706651707,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Thanks Hayley for the lovely review, the team will be really pleased!\nHope your team are settling in well in the office - Cat :)","date":1706659200,"name":null,"logo_url":null}},{"id":"7uMYzk","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Michael Amos","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/AD_cMMQ5ziJUol42sRC65vEji9BmSbq04fS-LHczOGkAcK5tgIZT=s40-c-rp-mo-ba3-br100","rating":5,"text":"Without the amazing coffee provided by Roast and Ground by Richard and his team I can honestly say we wouldn't have had such a great time exhibiting at this years Facilities Show at the excel. Excelling stand neighbours and superb coffee  #FacilitiesShow2018","text_html":"Without the amazing coffee provided by Roast and Ground by Richard and his team I can honestly say we wouldn't have had such a great time exhibiting at this years Facilities Show at the excel. Excelling stand neighbours and superb coffee  #FacilitiesShow2018","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRMHN6eTRRRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICQ0szy4QE%7CCgsIy-uu2QUQgL2DFA%7C","title":null,"language":null,"published_at":1534957298,"images":null,"is_pinned":false,"highlights":[],"response":null},{"id":"7h4lcI","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Wendy Perkins","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKHwKsSrgbAUYzQtUG4dMnc5ongRw3C1Cz2CZW8ZDw0N6xBig=s120-c-rp-mo-br100","rating":5,"text":"Really happy with the service and quality of the coffee from Roast and Ground.  Cat Seery is our contact there and she is very friendly and approachable and nothing is too much trouble for  her to ensure our order is correct and delivered on time.  I would highly recommend them as a company.","text_html":"Really happy with the service and quality of the coffee from Roast and Ground.  Cat Seery is our contact there and she is very friendly and approachable and nothing is too much trouble for  her to ensure our order is correct and delivered on time.  I would highly recommend them as a company.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxN2FTVHpBRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIC17aSTzAE%7CCgwI-JHQrAYQiN-rnQI%7C","title":null,"language":null,"published_at":1713719678,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Hi Wendy, thanks so much for your lovely review! It's been a pleasure - Cat ","date":1713657600,"name":null,"logo_url":null}},{"id":"7uMYxo","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Caitlin Evans","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL8oVhsPEZXQxgEjMogFb6uMPI65RxQiAd6iKLr77z-=s40-c-rp-mo-br100","rating":5,"text":"Great service!\n\nReally on the ball and quick to respond whenever I make an order or if there are any issues. They have the engineers come out so quickly if there is ever a problem with the machine and the delivery is so quick!","text_html":"Great service!<br><br>Really on the ball and quick to respond whenever I make an order or if there are any issues. They have the engineers come out so quickly if there is ever a problem with the machine and the delivery is so quick!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2M0x6UEZBEAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgID63LzPFA%7CCgwIzs2xigYQoPTn5wI%7C","title":null,"language":null,"published_at":1645988863,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Fabulous to hear Caitlin, thank you for your feedback. From us all here at Roast & Ground.","date":1645920000,"name":null,"logo_url":null}},{"id":"646ba0f6-c669-4887-859e-e8bba22fa79d","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Ivan Silva","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXTAAXW3niIDG-PyayqFXjSIZrrTRLiivRe1EFXhEnPrBz9Cc4=s120-c-rp-mo-br100","rating":5,"text":"Just want to give my 5stars to the brilliant costumer service!\nThey are always ready to help and make things happen!\nShout out to Cat Seery, an absolutely star \ud83d\udc4f\ud83c\udffc","text_html":"Just want to give my 5stars to the brilliant costumer service!<br>They are always ready to help and make things happen!<br>Shout out to Cat Seery, an absolutely star \ud83d\udc4f\ud83c\udffc","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkdDlHRkdREAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIDdt9GFGQ%7C%7C","title":null,"language":null,"published_at":1709118380,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Thanks for your review Ivan! \nMeans a lot to the whole team to see your kind feedback - Cat :)","date":1709078400,"name":null,"logo_url":null}},{"id":"7uMYyS","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Jake Judd","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/AD_cMMRbZv2Y3uI0nf4sYGODIfLSYG80S0LXo-9hDk25f9_w9k8g=s40-c-rp-mo-br100","rating":5,"text":"Utterly blown away by the flavours on offer here NOT LEAST care in delivery and thoughtfulness in following up. Great stuff #totallylovingit #greatcoffee #greatshoppingexperience","text_html":"Utterly blown away by the flavours on offer here NOT LEAST care in delivery and thoughtfulness in following up. Great stuff #totallylovingit #greatcoffee #greatshoppingexperience","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5enVESm5RRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICyzuDJnQE%7CCgwIlpbVgAYQ0KmN1AI%7C","title":null,"language":null,"published_at":1629651698,"images":null,"is_pinned":false,"highlights":[],"response":null},{"id":"7uMYxs","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Velichko Georgiev","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKueigfdtMJHMMdoLP3q53xEZPuTHdWj94pXXkV83fE=s40-c-rp-mo-br100","rating":5,"text":"Great reliable service received by R&G. We have been using this company for full two years and all I can say is that I would certainly recommend them to anyone due to them being very professional, polite, customer focused and delivering great customer service to their new and existing clients. All in all 5* and keep the great work guys!","text_html":"Great reliable service received by R&G. We have been using this company for full two years and all I can say is that I would certainly recommend them to anyone due to them being very professional, polite, customer focused and delivering great customer service to their new and existing clients. All in all 5* and keep the great work guys!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2Mll6NC13RRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIC62Yz4-wE%7CCgsIhuriiQYQsICcZA%7C","title":null,"language":null,"published_at":1643358003,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Vel, thank you so much for your feedback. You are a pleasure to work with. We are delighted that you chose to work with us in the first place and are happy with our service. Many thanks from us all here at Team R&G.","date":1643328000,"name":null,"logo_url":null}},{"id":"c487d9e8-f275-46ea-a7d9-c1406fee2f69","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Liam Mcintosh","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLVgwBN6aDswsWsgPF3TKWuxn8N4P1pKCh-lBoB7QCdy14KTiY=s120-c-rp-mo-br100","rating":5,"text":"Great customer service from Roast & Ground, especially Cat who manages to turn my orders around in record time.  She also has such patience with my many questions!","text_html":"Great customer service from Roast & Ground, especially Cat who manages to turn my orders around in record time.  She also has such patience with my many questions!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWb1pEMTl3RRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIDVoZD19wE%7CCgsIpLXmqwYQgPOlVg%7C","title":null,"language":null,"published_at":1702468260,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Hi Liam, thanks so much for your kind words. We always get there in the end! :) - Cat ","date":1704240000,"name":null,"logo_url":null}},{"id":"5d430070-7841-4de8-a3ad-3318a401fa55","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Giovanna Piazza","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXDgmT165uuVSp_xulB0J4PhDQn1dd9tk_soGH3uuLnD_wA8ZLs=s120-c-rp-mo-ba3-br100","rating":5,"text":"great service, and very good coffee. highly recommend!","text_html":"great service, and very good coffee. highly recommend!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNINXJUUm9RRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICH5rTRoQE%7C%7C","title":null,"language":null,"published_at":1725454434,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Thanks Giovanna, glad to hear that you and the team are all enjoying the new machine and coffees! - Cat :)","date":1725408000,"name":null,"logo_url":null}},{"id":"7uMYxE","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"GH","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocKvYbJWfZd-BnECStsLvSFqa0-KjLFLmhALRgrjnAGH=s40-c-rp-mo-br100","rating":5,"text":"Thank you Richard & Team for the the excellent & seamless service. The quality of coffee beans & bean to cup machines are a cut above the rest! Thank you.","text_html":"Thank you Richard & Team for the the excellent & seamless service. The quality of coffee beans & bean to cup machines are a cut above the rest! Thank you.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhZ0tLdnh3RRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIDagKKvxwE%7CCgwIrIjUiAYQ-PjfkQE%7C","title":null,"language":null,"published_at":1640981996,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Gabor, it's an absolute pleasure working with you. Thank you for your feedback, from all of us at Team R&G.","date":1640908800,"name":null,"logo_url":null}},{"id":"5b598f49-d5d5-41e5-86dd-69001b53983a","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Bloomsbury Coffee","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXYlsSUIBJ7A_LK2EavN8YKEnSOFuXgmLn82z0OSFHuhRlzJfOT=s120-c-rp-mo-br100","rating":5,"text":"Amazing staff!!\n\nThey are so helpful and so quick service!!!\n\nVery lucky to do deals with them.","text_html":"Amazing staff!!<br><br>They are so helpful and so quick service!!!<br><br>Very lucky to do deals with them.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN0a2NLMnhRRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICtkcK2xQE%7CCgsI-drkrQYQsLKMSA%7C","title":null,"language":null,"published_at":1706634617,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Hey Alma, a pleasure as always. Thank you for the lovely review- Cat :) ","date":1706659200,"name":null,"logo_url":null}},{"id":"7uMYz8","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Grant Bowden","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/AAcHTte4I37k-Tc4__PY_Hfe9Sfk-NN6Xww1EPl3-pSkv7_z=s40-c-rp-mo-br100","rating":5,"text":"Amazing service and the best office coffee machines in London!","text_html":"Amazing service and the best office coffee machines in London!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvbHVqcVJ3EAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIColujqRw%7CCgwIwJeS4wUQ8NPJowI%7C","title":null,"language":null,"published_at":1566493298,"images":null,"is_pinned":false,"highlights":[],"response":null},{"id":"7uMYz0","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Oz Freire","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/AD_cMMQKCQyvCkJguzBOTlznKlvjbrr9SWotWsDDVq-jGbtdY3k=s40-c-rp-mo-br100","rating":5,"text":"Roast and ground has been supplying our office for many years, excellent service and fantastic coffee, very happy to recommend.","text_html":"Roast and ground has been supplying our office for many years, excellent service and fantastic coffee, very happy to recommend.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjbC1qellnEAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICcl-jzYg%7CCgwI0Z6K9QUQsOuAlgI%7C","title":null,"language":null,"published_at":1598115698,"images":null,"is_pinned":false,"highlights":[],"response":null},{"id":"e40d43a4-cee9-4abe-bbf7-3bb14c80fc1a","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Sunny Balani","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVvXQ5NmYUYMTuKt98BmE2SNWw_wgp5LD2J4sgmQLU8rm26Uw=s120-c-rp-mo-br100","rating":5,"text":"Outstanding Service and Support from R&G\n\nWe\u2019ve had an exceptional experience with R&G as our coffee supplier. Initially introduced to their services by a friend, we needed a specific coffee machine that fit our office's space constraints. From the start, Kevin Starkey was outstanding. He was professional, supportive, and friendly, patiently guiding me through various machine options and specifications. Kevin even visited our office to ensure the perfect fit, taking the time to answer all my questions and keeping me updated throughout the process.\n\nAfter purchasing the machine, we were introduced to Cat Seery, the customer service champion, who has been an absolute delight to work with. She has consistently provided top-notch support, ensuring our coffee supplies are always on point and helping us with basic support for the coffee machine.\n\nThanks to the dedication and professionalism of Kevin and Cat, R&G has gone above and beyond to deliver an exceptional customer experience. I highly recommend them to anyone seeking reliable coffee solutions paired with stellar service!","text_html":"Outstanding Service and Support from R&G<br><br>We\u2019ve had an exceptional experience with R&G as our coffee supplier. Initially introduced to their services by a friend, we needed a specific coffee machine that fit our office's space constraints. From the start, Kevin Starkey was outstanding. He was professional, supportive, and friendly, patiently guiding me through various machine options and specifications. Kevin even visited our office to ensure the perfect fit, taking the time to answer all my questions and keeping me updated throughout the process.<br><br>After purchasing the machine, we were introduced to Cat Seery, the customer service champion, who has been an absolute delight to work with. She has consistently provided top-notch support, ensuring our coffee supplies are always on point and helping us with basic support for the coffee machine.<br><br>Thanks to the dedication and professionalism of Kevin and Cat, R&G has gone above and beyond to deliver an exceptional customer experience. I highly recommend them to anyone seeking reliable coffee solutions paired with stellar service!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2a3F5dzdRRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICvkqyw7QE%7C%7C","title":null,"language":null,"published_at":1733748837,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Hey Sunny, thank you for the lovely review! It's a pleasure working with you & the team. Here's to 2025 :D - Cat ","date":1733702400,"name":null,"logo_url":null}},{"id":"7uMYxM","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"E Jackson","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLFnCZpdVxKx9XoykINu1mzYrCoJ9PFZ90yMzJgKByQ=s40-c-rp-mo-br100","rating":5,"text":"Great tasting coffee, delivered promptly, without any problems, and follow up made it feel like personal service.  Thank you guys - enjoying the coffee... friends and family enjoying it too!","text_html":"Great tasting coffee, delivered promptly, without any problems, and follow up made it feel like personal service.  Thank you guys - enjoying the coffee... friends and family enjoying it too!","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhb3RDNF9nRRAB!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICaotC4_gE%7CCgwIpJL8hwYQgP2J9wE%7C","title":null,"language":null,"published_at":1637813758,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Thank you for your feedback Esther, it makes such a difference to us.","date":1637798400,"name":null,"logo_url":null}},{"id":"b2764dee-2b68-43ce-9d9a-0d3e4a59ec26","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Alice Ackerley","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXsamAEEB0joPJ3cFVvTuHn-BUBaWEG2cWD_BEZa0bKje3PFF4=s120-c-rp-mo-br100","rating":5,"text":"This really is the best coffee ever, I'm yet to have one beat it.","text_html":"This really is the best coffee ever, I'm yet to have one beat it.","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyMUwyakN3EAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgIDr1L2jCw%7C%7C","title":null,"language":null,"published_at":1721040281,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Thanks Alice for your lovely review! Glad that you and the team are loving the coffee :) - Cat ","date":1721001600,"name":null,"logo_url":null}},{"id":"7zc3JC","source":"ChIJPb5BVzkKdkgR1mtIaSlX6Do","supplier":"google","reviewer_name":"Adrienn Gerstenbrein","reviewer_picture_url":"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJyMMFAPdLzktE4y2-4dBZspm7Ptf7Bzj-6qY-LRXPY4LiPQw=s120-c-rp-mo-br100","rating":5,"text":"Cat always gives us the most helpful customer service ever. There is nothing what she can\u2019t able to sort. Always friendly and kind. Thank you all of your help! Adrienn from D&B","text_html":"Cat always gives us the most helpful customer service ever. There is nothing what she can\u2019t able to sort. Always friendly and kind. Thank you all of your help! Adrienn from D&B","url":"https:\/\/www.google.com\/maps\/reviews\/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaeFpPQUtBEAE!2m1!1s0x0:0x3ae8572969486bd6!3m1!1s2@1:CIHM0ogKEICAgICZxZOAKA%7CCgwI-8uLqAYQwMKetQI%7C","title":null,"language":null,"published_at":1697277633,"images":[],"is_pinned":false,"highlights":[],"response":{"text":"Adrienn, thank you so much for your positive feedback it is lovely to hear. Cat will be delighted. Best, Catherine","date":1697241600,"name":null,"logo_url":null}}]}}